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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- All Orders ship in 24-48hrs Free Shipping on all Continental US Orders MamaOm Ships worldwide. Canada Flat Rate $20, and all orders over $150 get Free Shipping. Worldwide Flat Rate $33, and all orders over $300 get Free Shipping.
- Privacy & Security
- We don't like junk mail! Whether it is in our computer, in our physical mailbox, or telemarqueters on the phone. And we are sure you dislike it too! That is why we take your privacy VERY seriously. The information you share with us is ours, and will not be shared with anybody else. And that is our promise to you!
- Returns & Replacements
- You may return unused items within 21 days of purchase (7 days longer than most other online boutiques!). The items must be in their original condition (unused and unwashed) and in their original packaging (with all tags attached). Once the original item arrives at our warehouse, we will credit your account in the amount that you paid (this excludes any discounts and shipping costs). After 21 days from date of purchase, a sale becomes FINAL! No returns will be accepted! We must receive the item within 21 days of when you placed your order. Items received after this date will be returned to sender. You can return sale items within 15 days of purchase, for a refund, minus a 15% restocking fee. All Items on clearance with a 50% or more discount are FINAL SALE - and cannot be returned! Please mail return items to: MamaOm 927 Crandon blvd Suite 14 Key Biscayne, Fl 33149 USA Our recommendation is to send your package back in a manner that is traceable. Remember, we can only credit you for items received back in our warehouse. We will process your return within a week but some credit cards take longer to process the refund.
- Ordering
- You can place orders online, byt e-mail orders@mamaomorganics.com or by phone 786.206.8589
- Payment, Pricing & Promotions
- You can pay by credit cards, paypal and please contact us if you have any more questions.
- Viewing Orders
- To view orders please loggin to your account.
- Updating Account Information
- Be sure to update your account information often, so you don't miss our newsletters with new products, promotions and sales.
- If you have any questions regarding sizing, materials, designs, or anything you would like to know about our merchandise please, please, please e-mail us!!!
customerservice@mamaom.com
